99x0 Privacy Policy — How We Protect Your Data

When you register and use 99x0's services, we collect certain information from you. This falls into two main categories — information you provide directly, and information collected automatically.

A) Information You Provide Directly

• Identity Information: Full name, date of birth, gender, and national ID number
• Contact Information: Mobile number, email address, and current residential address
• Financial Information: Payment method details (bKash/Nagad/Rocket number), transaction history
• Verification Documents: Copy of NID card, passport, or driving license (for KYC)
• Account Information: Username, password (encrypted), and security question answers

B) Automatically Collected Information

• Device Information: Device type, operating system, browser type and version
• Network Information: IP address, internet service provider, and geographic location (up to city level)
• Usage Data: Pages visited, time spent, games played
• Transaction Logs: Betting history, win/loss records, deposits and withdrawals
• Cookie Data: Session cookies, preference data, login status

99x0 collects your information through several methods. You should have a clear understanding of each so you can make informed decisions.

Information received from third-party verification agencies is used solely to confirm your identity and is kept strictly confidential.

99x0 collects your information only for specific purposes. We never use your data in ways you have not consented to.

Primary Use Cases

• Account Management: Sending login confirmations, password resets, and security alerts.
• Service Delivery: Processing betting, gaming, deposits, and withdrawals.
• Legal Obligations: KYC verification, anti-money laundering compliance, and regulatory reporting.
• Customer Support: Viewing account and transaction history to resolve your issues quickly.
• Security: Detecting and preventing fraud, hacking, and suspicious activity.
• Personalization: Suggesting games and offers tailored to your preferences.
• Analytics: Generating anonymous statistics to improve platform performance.
• Contact: Notifying you of important updates, promotions, and policy changes.

The most important part of 99x0's privacy policy is who we share your information with and when. We believe in being fully transparent about this.

Who Your Data May Be Shared With

• Payment Processors: bKash, Nagad, Rocket, and others — used solely to process transactions.
• KYC Verification Provider: Only limited information is shared for identity verification purposes.
• IT Service Providers: Server hosting and cybersecurity providers — bound by strict contractual agreements.
• Law Enforcement Authorities: When required by court order or legal obligation.
• Regulatory Authority: Mandatory reporting to the licensing authority.

Who Will Never Receive Your Data

• Advertising agencies or marketing companies
• Data Brokers or Information Sellers
• Unrelated third-party companies
• For any commercial purpose without your consent

99x0 uses cookies and similar technologies across its website and app to improve your browsing experience and save you from having to log in every time.

Cookie Type

• Essential Cookies: Required to keep the site running properly. These cannot be disabled.
• Functional Cookies: Remembers your language preference and login status.
• Analytics Cookies: Collecting anonymous data to understand which pages are used most.
• Security Cookies: To detect fraudulent activity and suspicious logins.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

We do not hold your data indefinitely. A specific retention period is defined for each type of information.

Once the designated retention period expires, data is securely deleted or anonymised.

Under 99x0's privacy policy, you have full control over your own data. Your rights are detailed below.

99x0 employs industry-leading technical and organisational measures to protect your data. Our security framework operates across multiple layers.

Technical Safeguards

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• AES-256 Encryption: Sensitive data stored in the database is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: To defend against external attacks.
• Regular Security Audits: Tested by third-party experts.

Organizational Safeguards

• Only authorized staff can access your information.
• All staff are required to sign a confidentiality agreement.
• Regular security training is provided.
• In the event of a data breach, users will be notified within 72 hours.

99x0's services are intended solely for individuals aged 18 and above. We do not knowingly collect data from anyone under 18.

If we become aware that a minor has created an account, we will immediately close it and delete any data collected. Parents or guardians who believe their child may have an account are encouraged to contact our support team.

99x0 may update this privacy policy as needed. We will notify you in advance of any significant changes.

Our Process for Policy Changes

• You will be notified by email at least 14 days before any changes take effect.
• A notice will be displayed on the site's homepage.
• The "Last Updated" date at the top of the page will be changed.
• Re-consent may be required for major changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you have the right to close your account.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch — we're always here to help.